Shipping Terms
Worldwide delivery.
Clear, reliable, supported.
PESAFILM provides worldwide shipping through trusted logistics partners. From order processing to final delivery, our team works to make every shipment secure, efficient, and easy to track.
Worldwide Coverage
Reliable shipping solutions for international orders, reaching you wherever you are.
Flexible Logistics
Express, air freight, sea freight, and specialized shipping options available upon request.
Dedicated Support
Our team actively assists you throughout the entire delivery and customs process.
Worldwide Shipping
We ship to customers around the world through professional freight forwarders and international carriers.
Shipping options are carefully selected based on destination, order size, product type, delivery speed, and cost efficiency.
Our team can also assist with international freight arrangements, customs documentation, and DDP (Delivered Duty Paid) shipping options where available.
Processing
Most orders are processed within 24 hours.
- Orders are normally processed on business days, Monday through Friday.
- Tracking information is generally available within 48 hours after shipment is arranged.
- Orders placed during weekends or public holidays will be processed on the next available business day.
Estimated Delivery
UPS
USA
3–6
Days
FedEx
Global
3–8
Days
DHL
Global
4–7
Days
Delivery times are estimates provided by the carrier.
Actual transit times may vary depending on destination, customs clearance, local regulations, weather conditions, public holidays, or carrier delays.
Delivery Notes
Delivery dates cannot be guaranteed. Unexpected delays may occur due to circumstances outside our control.
Standard order processing is available Monday — Friday. Weekend delivery is not guaranteed.
Customs & Duties
International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless specifically included in your quotation, these charges are not included in the product or shipping price and are the responsibility of the recipient.
DDP Shipping
Some shipping methods may include DDP (Delivered Duty Paid).
When DDP service is confirmed, applicable customs clearance and duties may be included according to the agreed shipping terms.
If DDP is not included, the recipient is responsible for customs clearance and all applicable import charges.
Customs Delays
PESAFILM is not responsible for delays caused by:
We will, however, assist you whenever possible in resolving shipping-related issues.
Exceptions
Refused Shipments
If a shipment is refused, abandoned, or returned because applicable duties, taxes, or customs charges were not paid, additional costs may apply:
- Return shipping fees
- Customs charges
- Handling fees
- Restocking fees
Applicable charges may be deducted from any eligible refund.
Delivery Signature
Orders valued over USD $200 may require a signature upon delivery.
If delivery without signature is requested, responsibility for the shipment transfers to the recipient once the carrier confirms successful delivery. PESAFILM cannot be responsible for loss or theft after confirmed delivery.
Damaged or Missing
If something goes wrong, contact us.
If your shipment arrives damaged, contains missing items, or has not been received, please contact your sales manager or email ALFA@PESAFILM.COM.
Please provide:
Our team will assist you throughout the claim process.
Need Help?
Wherever your order is going,
we’ll help you get it there.